Ten Group

Some of our experts

Everyone who works at Ten is a specialist in a particular field. Here are profiles of just a few of them:

Hernan Castro-Vidal – restaurant expert

As head of the restaurants, bars and clubs team at Ten, I've eaten out in practically every great restaurant in the country and still visit at least three a week to find new places that our members might like. I was born in Argentina and educated in the US so like to keep up-to-date with the international restaurant scene. I love working with members, finding the perfect place for every occasion and trying to open doors for them through our contacts with the maître d's of top restaurants and central reservations teams. Our members are among the most discerning diners in the world so I take carful note of their feedback and follow up on any recommendations they might have. Restaurants love to have our members as customers so will often contact me with cancellations and special offers. My team specialises in all types of restaurants, bars and clubs all over the world.

Damian Keady - home expert

With 23 years of experience in the UK building and construction industry, my all-round knowledge is invaluable for large projects. I have a thorough understanding of trades ranging from plumbing, heating systems and electrics, to joinery, plastering, roofing and hard landscaping. My knowledge and experience has helped our members on all types and sizes of projects, such as extensions, loft conversions, total refurbishments and new-builds. We have given members advice on pre-purchase building survey reports; interpreting the findings and advising on any issues they should be aware of. This advice is invaluable and gives members the confidence to make the right decisions on whether to proceed with buying a property.

Helene Falandry – travel expert

I started at Ten as a VIP lifestyle manager in 2001 and then moved to the travel team, taking over as team manager in February 2007. Throughout my time at the company, I have enjoyed building a new team structure – based on regional specialists – to respond more effectively to the needs of Ten members. We established the destinations that were most popular and recruited experts that had direct experience of running travel companies in those areas. The local knowledge and contacts of these regional specialists has meant we can offer an unrivalled service to our members, wherever they want to travel. Before Ten, I worked in import and export and went from my role as European sales executive to setting up a buying office in Paris for the overseeing of marketing and production operations.