Home > Ten Group to increase global reach with four new international offices
Ten Group to increase global reach with four new international offices
Lifestyle Concierge company Ten Group will be opening four new regional offices over the coming year in Miami, Sao Paulo, Singapore and Shanghai. These will be in addition to the company’s current centres in London, Maidenhead, New York, San Francisco and Hong Kong.
The strategy is the result of extensive market research carried out by Ten over the past year. Its research showed that these regions have burgeoning entrepreneurial communities which would benefit greatly from an expert global lifestyle concierge service.
Ten Group is already one of the most globally recognised concierge companies, with its market-leading service delivered in nine languages, 24/7, and routinely exceeding the demanding service levels of more than 30 high-end corporate clients including banks and luxury brands.
More than 800,000 people are now eligible to use the Ten service through a corporate scheme and there has been increasing demand from growing markets including China, Brazil and Russia.
Alex Cheatle, CEO of Ten Group, says: ‘Ten delivers a consistently outstanding service in multiple languages across multiple regions for our corporate clients. This is because we own all our international offices and run them in an integrated way.
‘We have watched all our competitors merge, outsource or franchise in recent years, but have actively decided not to follow suit. I can’t imagine being able to monitor and control operations satisfactorily, or provide a consistent worldwide service, without the level of integration we currently have.’
Further information
Ten is a lifestyle concierge service which helps people get the most from their lives. It organises anything that its members don't have the time, inclination or expertise to arrange themselves, such as entertainment, restaurants and travel.
Across the business, Ten’s lifestyle managers deliver its personalised service to private individuals no matter where they are in the world.
Ten opened its first international office in Hong Kong in 2007, followed by San Francisco in 2009.
In 2010, Ten hired permanent representatives to work remotely in Moscow, Paris, Rome, Florence and Berlin, thereby strengthening its European network. In the latter part of the year, it put an experienced team into its new regional office in New York.
Ten is the most successful and fastest growing global lifestyle management company, with more than 300 employees working in the USA, Europe, Asia and the Americas. The service has won numerous awards for innovative business practice and service excellence and celebrates its 13th birthday this year.
Contact details
Catherine Allan
Communications Manager
0844 371 5750
catherineallan@tengroup.com