Home > Professional support > Testimonials
Durham County Council has been working with Ten since 2009. Durham provided all their new headteachers with access to The Key, Ten’s flagship service for school leaders.
Phil Hodgson, Durham’s Senior Lead on CPD Development, talks about how the relationship with Ten/The Key has worked and plans for the future.
He said: “The decision to get involved was, for me, a no-brainer. At the touch of a button a school leader can access information which would take hours to search for independently. I can only speak in the most positive terms about The Key.
“Everyone who has used the service here, both in schools and within the Education Development Service speaks very highly of it. Our local authority advisers have access to The Key’s website, which is very useful.
“I stay up to date with the service through regular activity reports provided by my account manager at The Key showing the interests of Durham school leaders. It’s useful to see Durham’s data in comparison to the national picture.
“In the future I see local authorities having less and less of a role in signposting school leaders to information, and instead concentrating their resources on providing tailored support on more complex issues.
“Over the next few years the challenge for all of us in education will be to maintain services while budgets are cut to the bone. This is why The Key fits so well. It allows local authorities to deliver support which needs to be provided in person locally, and takes on all the information-finding tasks which can be provided just as well, if not better, nationally.”
Below is a selection of testimonials on Ten’s professional support services:
“I believe Ten has a big contribution to make in helping the public sector deliver better services at less cost” Lord Michael Bichard
“The breadth of the answers is the success of the service... it conveys to me a sense that there is a human at the other end of the question, researching carefully.” Stephen Gillan, Deputy Head, Somerset
“[Ten’s service] is the easiest way for me to obtain detailed information on the overwhelming number of issues that cross my desk. Every time I have used it, I have been impressed by the range of information available and the depth of research undertaken.” LB, Richmond Upon Thames
“I’ve never seen anything like it before. There are other services which will summarise government documents, but not in such a timely manner.” Huw Humphries, Headteacher, Shropshire
“[Ten’s service] saves me a huge amount of time. It has saved me searching for documents through other websites. It offers models from which to get ideas, plus past documents etc and keeps me up to date.” Jill Aitken, Deputy Head, Harrow
[Ten’s service] is the easiest way for me to obtain detailed information on the overwhelming number of issues that cross my desk. Every time I have used it, I have been impressed by the range of information available and the depth of research undertaken.’
LB, Richmond Upon Thames
Expert, practical information for public and private sector professionals
Find out about The Key - the service for school leaders, and Ten Governor Support, Ten’s first professional support services.
Partner with us
Want to become a partner? Click here to find out more
Our experts - Professional Support
Our staff have expert knowledge in their areas