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Global lifestyle concierge provider, Ten Group, has opened the first of four new offices due to open within the next six months.
The new office in Miami, which opened this month, will become the new regional hub for Ten’s corporate clients in Latin America. As well as adding depth and strength to Ten’s US business. It will also focus on helping global members of Ten’s lifestyle concierge service while they are in and around Miami, the broader US and Latin America.
Ten’s CEO, Alex Cheatle, said; “Miami is strategically important to Ten because it is an important financial and media centre for Latin America. Our services are of great value to high-net-worth individuals visiting the region for business and pleasure.”
The team on the ground will provide lifestyle concierge in English, Spanish and Portuguese 24/7 with support from Ten’s other international offices.
The new Lifestyle Managers bring a wealth of experience in specialised regional travel, restaurants, ticketing and retail. As with all of Ten’s offices, the new Miami team uses Ten’s global integrated systems to ensure it delivers the same high level of customer service synonymous with the Ten brand.
Across the business, Ten manages and delivers its personalised service to more than 800,000 private individuals on behalf of 70 organisations including Barclays, Citi and Lloyds. This makes Ten the most successful and fastest growing lifestyle management company in the world.
Ten is the only international concierge company to use a single global system to seamlessly manage the tens of thousands of requests it receives every month. This has the benefit of ensuring that members’ requests are worked on by the most appropriate person within Ten no matter from which office they might be operating.
Further offices are planned in Sao Paulo, Singapore and Shanghai.
Ten Lifestyle Concierge helps people get the most from their lives. The company will organise anything that its members don't have the time, contacts or expertise to arrange themselves, such as entertainment, restaurant bookings, and travel arrangements.
By using the right contacts, internal knowledge management, peer feedback, buying power, insider information and hiring sector specialists, Ten delivers world-class concierge services entirely focussed on the customer.
The company has offices in London, New York, San Francisco, Miami and Hong Kong.
If you have a media enquiry, please contact Ten Group Communications Manager, Catherine Allan
d: 0844 371 5750
m: 07554 428 608
Miami is strategically important to Ten because it is an important financial and media centre for Latin America.’
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