Ten delivers intelligent support to busy individuals in their home life and in their professional life. We are trusted by over 70 organisations and brands to deliver services on their behalf and have won numerous awards for customer service and innovation. No matter what sector we operate in our service is underpinned by the same principles:
- We will save you time and energy, leaving you free to focus on what’s important to you
- We recommend vetted suppliers who we have tried and tested, giving you peace of mind
- Our industry contacts mean that we have access and information that is unavailable to the general public
- Our buying power and reputation means that suppliers are keen to go the extra mile for our members
- We will negotiate the best possible value for money on your behalf
- We operate 24/7 and our staff speak 20 languages; we can offer assistance around the clock wherever you are in the world
- We listen carefully to our members and corporate partners and tailor our service exactly to their needs, we do not believe in a “one size fits all” approach
We provide personalised, high-quality services to all our members. We make full use of the wealth of talent and expertise we have within Ten and strive continuously to improve member engagement and profitability.
We earn and deserve the respect of members by listening carefully to their individual requirements, delivering valued results better and more quickly than the member could have done themselves.
- The member is at the centre of everything we do
- We can always be trusted to act in the best interests of our members
- We welcome feedback from our members, suppliers and staff
- Internal communication is honest and valued
- We prioritise trust over profit
- We practise open and transparent management
- We are ambitious and passionate about our service
- We embrace technology that helps us achieve better results
We provide personalised, high-quality services to all our members. We make full use of the wealth of talent and expertise we have within Ten and strive continuously to improve member engagement and profitability.’
Alex Cheatle, CEO, Ten
We provide personalised, intelligent support to all our members
Our focus on our members has pioneered new standards in lifestyle concierge since 1998
Our innovative approach enables us to get involved in a broad range of different projects.
We deliver our award-winning services from ten global offices