Concierge is a cost-effective way to build customer loyalty – by associating your brand with a valuable service which delivers exactly what people ask for

Corporate concierge


We are the global market leader for corporate concierge schemes. Our highly personalised lifestyle concierge service has been proven to increase customer loyalty and acquisition for some of the world’s most prestigious brands, including Coutts, Citi and Barclays.

Contact our corporate team to find out how we can help you engage with your customers and increase their loyalty to your brand.

In the first instance please contact our Managing Director, International, Toby Gauvain, tobygauvain@tengroup.com +44 844 371 6538

Why work with Ten?
  • We consistently meet the challenging service level agreements set by our corporate clients every month
  • Every year we offer our members access to thousands of exclusive opportunities that are not available to the public, as well as very special offers and VIP access
  • Ten is one global company; we do not operate on a franchise basis so we can provide a seamless service wherever you might be in the world. All members of staff have access to the same information and systems
  • Our service is available in more than 20 languages, including all the major European languages, Russian, Turkish and Chinese
  • Ten is committed to international expansion. We have offices in London, New York, Miami, San Francisco, Mexico City, Hong Kong, Singapore, Tokyo and Shanghai. We also have plans to open an office in Dubai, Cape Town and Mumbai.
  • Our services can be co-branded or fully white labelled
  • We can tailor our services to match your objectives, allowing you to build loyalty and extremely high levels of brand satisfaction
  • We are fully PCI DSS (payment card industry data security standard) compliant – ensuring the highest level of security
  • Our internal systems are set up to deliver real insights into your customers and we can work with you to leverage this into higher returns
  
Employee benefit schemes

In addition to customer engagement schemes, we offer our award-winning lifestyle concierge as an employee benefit.

As well as driving high levels of employee satisfaction and retention, these programmes significantly increase employee productivity, with every request saving an average 90 minutes.

Each scheme is individually tailored and our account management teams will work with you to develop an effective programme from launch to maturity.

Contact our corporate team to find out more or discuss your requirements in more detail.

Today you can find anything but how much time do you really have to spend to find the best deal or the most reputable supplier? Ten takes that hassle away from you. There is also a certain comfort in knowing that you have been recommended suppliers that have been through a process of approval, who have integrity and are reliable.

Brett, Ten member (corporate scheme)