solutionS to build engaging Employee relationships and increase loyalty.
We have almost 20 years of experience in supporting high-performing individuals to be their best selves at work and at home. As a result, we understand the challenges of their busy lifestyles and what we can do to make life easier, more productive and enjoyable for them.
That's why we partner with successful, performance-orientated organisations, who invest to support their employees and to help them be the best they can be.
We can deliver tailored benefits solutions that will save your valued employees time and money, increase their productivity, supercharge engagement, and build the company's employee brand. Our results are measurable and high impact.
Our programmes can include the following services:
- World-class lifestyle concierge, available 24 / 7 / 365
- Our powerful, first-to-market digital platform - giving employees access to the best tables at the hottest restaurants, the most sought after tickets to events, exclusive employee benefits, and all they need to plan their perfect getaway
- Targeted content to support you in creating a loyalty programme that’s right for your employees. Our content team can design bespoke communications programmes to drive engagement. These include personalised eCRM, marketing campaigns, engagement tools, and globally distributed content
- Business intelligence to help you better understand your employees' needs and wants, benefit usage, employee motivation, and employee habits
- Bespoke events from speaker events to networking events to help your employees make long-lasting connections and learn from peers as well as leaders in their fields
Our services can be tailored to exactly match your requirements so that we help you to strengthen the bond with your employees and help to increase their performance.
All of our services can be fully white-labelled or co-branded.
Each of our employee clients is provided with a dedicated account manager to regularly report on performance and retention impact. We understand the importance of measuring and growing the return on your investment.
We can also provide you with valuable insight into your employees’ spending habits and behaviours to help you drive engagement.
Travel and lifestyle concierge
Our high-performing and successful members around the world rely on Ten’s concierge service to support employees with everything from the ordinary to the extraordinary. Our Ten online platform and our lifestyle managers are available 24 / 7 / 365 to help employees get the most out of life.
We organise anything that your employees lack the time, expertise or contacts to plan themselves allowing employees to delegate the time consuming and/or stressful tasks that they would otherwise manage themselves. We also know that not all events can be planned for, putting unnecessary pressure on employees in case of emergencies, so we can provide recommendations for certified and trusted providers using our great network of service providers, including nannies, handymen and couriers.
We ensure your employees feel at home wherever they are in the world, with no request too large or small and as a result we help you to increase employee loyalty and build a significant competitive advantage.
Our end-to-end service includes:
Whether it’s a once-in-a-lifetime around-the-world adventure, a short haul business trip or a week-long family holiday, we can recommend and book the perfect getaway.
Through our exclusive relationships with all the world’s top airlines, car hire companies, and tens of thousands of our members’ favourite hotel brands and destination management suppliers, we have access to the best fares and rates on the market – typically beating published rates offered by traditional travel agents. We are able to offer better prices than the airlines’ own websites.
We offer access to exclusive benefits at the world’s top hotels through our Global Hotel Collection, and prices that are up to 10% below the best publically available rates, as well as directly negotiated fares with our Global Flight Service.
Each of our restaurant specialists has a genuine passion for eating out and expertise in a specific type of cuisine. They have strong working relationships with maitre d’s and managers at the world’s top restaurants, meaning that they can access tables which aren’t usually available to the general public, and many venues offer our members complimentary drinks and courses.
With new restaurants opening each week, we keep on top of all the latest news and can arrange reservations for opening nights and soft launches. We can book the chef's table in many of the top restaurants or even arrange for a Michelin-starred chef to cater for a private dinner party.
Our lifestyle managers have direct access to a live allocation of music, sport and theatre tickets, which is not available to the public. Our members tell us what they would like to see in advance of the on-sale date and we make the booking on the day. In this way, we give our members the opportunity to purchase tickets for popular events that are not available to the general public.
We are experts at getting our members into hospitality and VIP areas at major tournaments, races and concerts. We also specialise in arranging additional benefits to enhance the experience of the day.
Events & Benefits
We use our huge pool of contacts, which we have built up and refined over the years, to ensure our members receive the best standard of service possible. We keep an eye and an ear out on the most important benefits for employees, as well as the standard salary stretch items, including gym memberships, cinema tickets, and discounts with high-street brands and grocers.
All the lifestyle managers in the Retail team are incredibly passionate about their work and can recommend and source the perfect gift for every occasion. We also work with personal shoppers and stylists to ensure our members always look and feel at their best.