Bruce Weatherill (aged 64), Non-Executive Chairman
Bruce Weatherill joined Ten in October 2017. Bruce has over 40 years’ experience in the global financial services industry, providing a range of audit and consulting services to global financial service companies. Until 2008, Bruce was a partner at PwC in charge of a number of Asset Management and Wealth Management clients. During his time at PwC, Bruce was global leader of PwC’s Private Banking and Wealth Management practice. Since leaving PwC, Bruce set up Weatherill Consulting and provides consulting services to Wealth Management Companies around the world. Bruce is a non-executive director of Fidelity Holdings (UK) Limited and ComPeer Limited, and Chairman of JDX Consulting, ClearView Financial Media (WealthBriefing) and the Wisdom Council. He is also Deputy Chairman of the Chartered Institute of Securities and Investments Wealth Management Focus Group, regularly chairs Wealth Management conferences around the world.
Alex Cheatle (aged 47), CEO (Group) and Co-Founder
Alex Cheatle co-founded the business in 1998. Alex is responsible for the Group strategy and the focus on the ever-improving trust built with members. Prior to founding Ten, Alex was a marketing manager at Procter & Gamble. Alex has a degree in Philosophy, Politics and Economics from Oxford University. Alex is based in London.
Andrew Long (aged 42), Group COO, CEO Asia and Co-Founder
Andrew Long co-founded the business in 1998. Andrew is responsible for key account strategy and the development of the operational and technology infrastructure. Prior to founding Ten, he was the head of the London office, and account director, of an event management business. Andrew has been based in Singapore with particular leadership responsibilities in APAC since 2012.
Sean Hegarty (aged 47), CFO
Sean Hegarty joined Ten in 2012 from Reed Elsevier where he was Head of Commercial Finance. Sean has more than 16 years’ experience working in the media and publishing sectors. Prior to joining Ten, Sean held a number of senior commercial and finance roles with Yahoo! Europe, MTV Networks International and BskyB plc. Sean qualified as a Chartered Accountant with Coopers & Lybrand.
Sarah Hornbuckle (aged 44), Client Services Director
Sarah Hornbuckle joined Ten in 2001. Sarah is responsible for the delivery of client services and member satisfaction, working on launches and the ongoing management of many corporate schemes. Prior to joining Ten, Sarah was a brand manager at Mars and Unilever Bestfoods.
Julian Pancholi (aged 47), Non-Executive Director
Julian (“Jules”) Pancholi joined Ten in October 2017. Jules is an experienced technology and marketing services entrepreneur, which includes serving as a non-executive director of Skyscanner Limited, the travel fare comparison website until the sale to C TRIP for over £1.4 billion in 2016. Jules is Managing Director of Nitro Digital Limited, an independent digital agency. His other ventures include Nixxie Limited (a US-focused advertising tech business), Estimo Technologies Limited (a B2B SaaS workflow solution), Nitro Property Limited (a syndicate-based property portfolio business) and a number of other ventures in Fintech and Healthtech.
Gillian Davies (aged 50), Non-Executive Director
Gillian Davies is a chartered accountant who qualified with KPMG in Manchester. Gillian has held a number of senior financial positions in both listed and private equity backed international companies, including Zeneca plc, Avecia Limited and Georgia Pacific. More recently, Gillian spent 11 years as Group Finance Director of FTSE listed 4imprint Group plc, during which time 4imprint Group plc was extensively restructured and delivered significant growth.
Senior Management Team
Craig Le Grice, Chief Product Officer
Craig Le Grice joined Ten from Global Blue in 2016, the leading retail and travel experts, providing tax free shopping services to millions of global consumers and working with a network of more than 300,000 retailers, travel operators and banks. Craig has 15 years’ experience within the technology, digital, and product marketing functions, including working to create B2B and B2C product and platform strategies. Prior to Global Blue, he was Chief Innovation Officer at Blue Rubicon, where he led a team in building an award-winning IP and knowledge management ecosystem. Before his time at Blue Rubicon, Craig was Global Digital Lead for the P&G business within WPP plc working between the UK, US and Singapore. Key clients and partners throughout Craig’s career include Apple, Virgin Atlantic, Hilton Worldwide, Selfridges & Co, Richemont, LVMH, Google, Coca-Cola, Facebook, Harrods, Paypal, McKinsey & Company, and British Airways. Craig was named as one of BIMA’s top 100 people in technology in 2013, 2014, 2015, and 2016.
Toby Gauvain, Global Head of Business Development
Toby Gauvain joined Ten in 2010. He has 17 years’ experience in international sales and marketing, primarily in the asset management industry with Newton, BNY Mellon and Santander. Toby has worked in London, New York, Geneva and Madrid and with clients throughout Europe, The Americas, the Middle East and Asia.
Toby was also a founding partner of Qudos, a boutique lifestyle management company in Spain, which he established in 2002 and sold in 2008. This experience gave Toby insider knowledge of the concierge industry which gave him the confidence to select Ten as the team to join in 2010.
Tracy Geldert, COO Americas
Prior to joining Ten, Tracy Geldert was CEO of Francis Ford Coppola Presents. Prior to joining Coppola, Tracy spent nearly 14 years with Gap, Inc, including implementing brand strategy across 16 states and managing territories with up to US$400 million in annual store sales. Tracy joined Ten to lead the rapid development of the US market.
The Board recognises its responsibility for the proper management of the Company and is committed to maintaining a high standard of corporate governance. The Directors recognise the importance of sound corporate governance commensurate with the size and nature of the Company and the interests of its Shareholders. The Corporate Governance Code does not apply to companies admitted to trading on AIM and there is no formal alternative for AIM companies. However, the Directors intend to take account of the Corporate Governance Code, to the extent they consider it appropriate and having regard to the size and resources of the Company.
The Board is responsible for formulating, reviewing and approving the Group’s strategy, budgets and corporate actions. The Company holds Board meetings at least four times each financial year and at other times as and when required.
The Company has established the Remuneration Committee, the Audit Committee and the Nomination Committee with formally delegated duties and responsibilities.
The Audit Committee has primary responsibility for monitoring the quality of internal controls and ensuring that the financial performance of the Group is properly measured and reported on. It will receive and review reports from the Group’s management and auditors relating to the interim and annual accounts and the accounting and internal control systems in use throughout the Group. Under its terms of reference, it is required to meet twice a year, at which the executive Directors may attend by invitation, and is responsible for keeping under review the scope and results of the audit, its cost effectiveness and the independence and objectivity of the auditors. It also has responsibility for public reporting and internal controls and arrangements whereby employees may raise matters of concern in confidence.
The Audit Committee is chaired by Gillian Davies and its other member is Bruce Weatherill who are deemed to have recent and relevant financial expertise.
The Remuneration Committee will review the performance of the executive Directors and make recommendations to the Board on matters relating to their remuneration and terms of employment. Under its terms of reference, it is required to meet twice a year and is responsible for ensuring that the executive Directors, officers and other key employees are fairly rewarded (which extends to all aspects of remuneration) for their individual contribution to the overall performance of the Group.
The Remuneration Committee is chaired by Julian Pancholi and its other member is Gillian Davies.
The Nomination Committee will nominate for the approval of the Board candidates to fill Board vacancies as and when they arise. Under its terms of reference, it is required to meet as necessary.
The Nomination Committee is chaired by Bruce Weatherill and its other members are Alex Cheatle and Julian Pancholi.
Share Dealing Code
The Company has adopted, with effect from Admission, a share dealing code which sets out the requirements and procedures for the Board and applicable employees’ dealings in any of its AIM securities in accordance with the provisions of MAR and of the AIM Rules for Companies
Bribery and Anti-Corruption Policy
The Company has adopted an anti-corruption and bribery policy which applies to the Board and employees of the Company and will apply to management and employees of the Group. It generally sets out their responsibilities in observing and upholding a zero tolerance position on bribery and corruption in all the jurisdictions in which the Group operates as well as providing guidance to those working for the Group on how to recognise and deal with bribery and corruption issues and the potential consequences. The Company expects all employees, suppliers, contractors and consultants to conduct their day-to-day business activities in a fair, honest and ethical manner, be aware of and refer to this policy in all of their business activities worldwide and to conduct business on the Company’s behalf in compliance with it. Management at all levels are responsible for ensuring that those reporting to them, internally and externally, are made aware of and understand this policy.