The expansion of Ten’s European business continues with a major new business win in Switzerland. After a long and competitive tender process, Ten was awarded the management of Swisscard’s travel and lifestyle concierge towards the end of 2015 and it launched in March.
Swisscard is the exclusive issuer of American Express cards and the only triple payment scheme issuer in Switzerland. As the leading issuer of premium credit cards in the Swiss market, Swisscard offers payment solutions for both consumer and commercial payment segments. As a result of this launch, Ten has increased its headcount in the Zurich office to more than 50 employees.
Dominic Steptoe, Head of Consumer Business at Swisscard, says:
"Swisscard is very pleased to be partnering with Ten Group for the provision of travel and lifestyle servicing for our consumer and business customers. Our collaboration with Ten Group enables us to deliver further value and market-leading services and capabilities to support our customers both here in Switzerland and wherever they travel around the world."
Toby Gauvain, Managing Director, Ten Group (International), says:
"This is a major strategic win for Ten and we are very pleased to be partnering with Swisscard, the dominant market leader for premium cards which also has the best reputation for servicing excellence in Switzerland. This gives us further scale and leverage for our EMEA business in the heart of central Europe and in one of the leading private banking and wealth centres globally."