Ten retains its position as the only global PCI DSS Level 1 compliant travel and lifestyle concierge


Ten has successfully renewed its Payment Card Industry Data Security Standard (PCI DSS) compliance for the eighth year in a row. This means our members’ payment and personal data is among the safest in the world.

Ten is certified to Level 1, the highest accreditation possible for service providers, and we are the only travel and lifestyle concierge that is certified Level 1 for each operating market.

To check if your concierge provider is properly certified, please visit the Visa registry: http://www.visa.com/splisting/searchGrsp.do

The annual process involves a pre-assessment with an accredited assessor followed by a week-long on-site audit at our London HQ. The assessor then examines four additional offices around the world to ensure global scrutiny.

In order to secure PCI DSS compliance, the service provider must demonstrate they are able to do the following:

• Build and maintain a secure network

• Protect cardholder data

• Maintain a vulnerability management programme

• Implement strong access control measures

• Regularly monitor and test networks

• Maintain an information security policy

For more information, please visit: https://www.pcisecuritystandards.org/