Melbourne

Ten starts Q2 by launching two major contracts


Australia

ANZ Bank recently launched a groundbreaking new commercial card for SME owners in Australia called ANZ Business Black. Alongside a host of premium features that include uncapped rewards and tools to manage businesses expenses, the card also features Ten’s world-class concierge service.

Katherine Bray, General Manager, Deposits and Payments at ANZ Bank said: ‘We are delighted to have partnered with Ten Group to provide the travel and lifestyle concierge service which is the hero benefit on this commercial card product. The unique expert servicing model, combined with Ten’s commission ‘pass back’ methodology ensures that our business customers will not only save time by using the ANZ Business Black Concierge Services, but also significant amounts of money too.’

Andrew Long, co-founder and CEO APAC at Ten said: ‘This service will really help time-stretched executives running SMEs in Australia ensure they get expert support, as well as access to wholesale rates for air travel and 10% better than the internet rates on hotels and car hire. Our international footprint and language support capabilities will also ensure we support ANZ Business Black cardholders when they are travelling internationally too.’

USA and Canada

In April, Ten launched one of the biggest programmes in North America to date. This is now the fourth major contract win in the region in the last six months. The programme covers both the United States and Canada and consists of over 50,000 requests per year for UHNW and affluent members. The programme includes a live API for points redemption along with concierge service for all categories including travel, dining, entertainment, retail, and benefits redemption.

Amber Treshnell, Business Development Director for Ten Group North America, said: ‘This is a huge win for Ten and our United States and Canadian business. It further solidifies our placement in the market and expands the breadth of specialists, knowledge and buying power across North America.’